Covid Accessibility Guide

At The Potteries Museum & Art Gallery we have the Government guidelines in place to keep our visitors and staff safe during the pandemic. These guidelines include: a one-way system shown by directional red footprints on the floor, hand sanitising stations and maintaining the 2-metre distance rule between visitors.

The Museum has introduced timed entry slots to monitor the flow of visitors, which will need to be pre-booked by calling 01782 232323.

To keep with government guidelines all visitors must be part of the same household/bubble.

The Potteries Museum & Art Gallery is also part of the VisitBritain’s ‘We’re Good To Go’ scheme.  

As you first arrive at the museum you will be asked to sanitise your hands and to wear a face mask, unless exempted, before entering the galleries.

We will also be asking for Track and Trace details to be left with a member or staff or via the NHS app.

The Museum has in place regular cleaning of the toilets and touch points.

In line with the government guidelines our temporary café will be running table service as well as providing socially distanced seating.   

The Museum has provided many sanitising stations throughout all of the floors for visitors to use.

We have visual footprints to guide visitors around the museum following the one-way system.

During this time our touchable interactive exhibits have been removed however, we have made a family pack available to purchase from the reception area.

Due to the Covid-19 Pandemic, you will be unable to touch shop items unless you will be purchasing them. This will help to reduce the risk of spreading any germs.

We look forward to welcoming all our visitors back to the museum with the safest measures in place.

We have a very friendly front of house team who are happy to answer any questions and provide information during you visit.

Museum Visitor Assistants