For Families

The museum will be closed from November 5th, but that doesn’t mean you can’t experience our collections from home. Be sure to visit our Home Learning page for a range of blogs, videos, projects and craft activities you can enjoy with your family.

We have made a few changes to ensure you can safely enjoy your visit to The Potteries Museum & Art Gallery. These include pre-booked free timed entry to the museum, social distancing measures and a one-way system around our galleries. Face coverings are mandatory for all visitors unless exempt or for children under 11 years of age. You can find all the relevant information here.

All our indoor galleries will be open to the public and you can find a floor plan here for visitors wishing to familiarise themselves with the building beforehand. Link

Baby changing facilities are available in both the male and female ground floor toilets.

Cloakroom facilities will not be available for visitors. We are sorry for any inconvenience caused.

Pushchairs and buggies Pushchairs and buggies will need to stay with you on your visit please. The museum is fully accessible for prams and buggies and there is a lift available for you to use in your family bubble.

The Museum Café

We have temporarily relocated the café to the old Spitfire Gallery on the Ground Floor. Social distancing measures are in place and we will be operating an at-table service. We have a revised seasonal menu that can be found here.

We are currently offering a free children’s lunch box with any 2 adults meals purchased, minimum spend £6. Boxes include a choice of Cheese, Ham or Tuna, sandwich, small KitKat and carton of Apple or Orange juice.

If possible, we would prefer contactless payment in our café and retail shop. We request that visitors do not eat food in the museum galleries.

What can we do at the museum?

All our interactives have been taken off display, but there’s still a lot for families to do with trails and interactive family activity bags that bring the collections to life and create a fun adventure around the museum.

Museum Activities with Ozzy Owl pack: Natural Science

This pack contains fun activities for you to complete as a family in the Natural Science Gallery and at home. To help you complete the activities the pack will include an Ozzy Owl pencil and pencil crayons for you to keep. The packs can be purchased from the Welcome Desk for £5 or ordered at time of booking ready to collect on entry.

Ozzy Owl Trails

Help Ozzy Owl to complete the task set in the trail. There will be a different theme every month. These can be purchased from the Welcome Desk for £1.50 which includes a free Ozzy Owl pencil for you to take home.

Please note that we are no longer able to supply clipboards with the trails but if you have one at home please feel free to bring this with you.

Temporary Exhibitions

Visit our Local History galleries and see a magical transformation as we enter a world inspired by JK Rowling’s famous characters. Can you spot the snowy owl in our pub, identify the witch’s potions in the chemist shop and unravel the spell in the schoolroom?